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People are a key asset for your business.

Finding staff is a difficult task for many tourism-sector businesses. How much should you pay them? How do you develop a job description and a person specification?

Once you have found good staff you will want to keep them, so looking after them appropriately is an important issue. Learning how to manage your staff and investing in their development are important ways to enhance the quality of the service you offer.

There are also links here to the Success Through your People Toolkits which contain a wealth of information for your business and a recent research report giving an assessment of the labour market and skills available to the tourism industry in Wales. You will also find research concerning gender equality in the tourism workplace.

In this section of the site you will find information to help you make the most of your human resources.