
The feedback that is generated by establishing good communication with employees can also form a vital first step in finding out if there is overlap between job roles or gaps between them.
Talking to employees about their job roles will also help to identify training and development needs for existing employees and the need for any new staff. See Link to Business Wales website for more information.
The nature of tourism businesses often means that it is difficult to define specific job roles, as everyone from the owner/manager downwards may be involved in every aspect of the operation, particularly if the business is quite small. But it will help you and your employees understanding of who is expected to do what if you specify various aspects of each person’s role. See Download for more detailed information.
If you would like to download this document please click on the lnk onthe right
(WARNING - This is a very large files)
Business Walesbusiness.wales.gov.uk