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TREATING STAFF FAIRLY

Good employers make sure that all staff are treated fairly. This may at first seem at odds with the idea of treating everyone as an individual, as it’s basically about making sure that everyone is treated the same, but any good team is made up of a variety of individuals who are valued – and dealt with – equally.

One of the easiest ways to ensure that all employees are treated fairly is by developing the policies and procedures for:

  • good communication;
  • clear job descriptions;
  • regular appraisals with training and development linked to objectives;
  • written policies on grievance and disciplinary procedures, sickness leave and maternity leave.

It also means that there is no differentiation between who is entitled to what.

The biggest benefit to ensuring that all employees are treated equally is that it strengthens the team. Not everyone is going to get on with everybody all the time, but if everyone knows that no matter what position they have, no matter what their personality or abilities, they are all getting the same treatment from you, there is much less room for factionalism and jealousy.

If the team is working well together, they will naturally address issues where one individual is not pulling their weight, and the individual will gain a sense of responsibility to both his/her colleagues and the business. The team will also work hard to support both you and each other when staffing problems crop up.

Although all the above measures may take some time, thought and resources, they are mostly very simple and genuinely worthwhile in improving staff retention, and ultimately enhancing your business performance:

  • treating your people as individuals will ensure that they treat your customer as individuals too offering flexible approaches to working can enhance loyalty and help retain staff, reducing recruitment costs
  • rewarding your employees and celebrating their achievements will help motivate them to succeed
    Good teams will work hard to support each other, limiting the impact of problems on the customer.

If you would like to download this document please click on one of the links below:

Staff Fairness (Word Document 113Kb)
Staff Fairness (PDF Document 112Kb)

Managing Staff

Good employers make sure that all staff are treated fairly.

Developing policies and procedures on good communication, job descriptions, appraisal, etc. will ensure that staff are treated fairly.

Treating staff fairly enhances team building, which will ensure that all staff pull their weight.