Training is, of course, an essential part of any job. Very few of us, after all, are competent to undertake a new job from day one! It can be informal, on the job training, or take the form of formal recognised courses.
An appraisal system makes it possible to identify an individual’s training and development needs in a way that links this with achieving the business objectives.
Most tourism businesses use a combination of both so that the essential information and training given by the manager, or another more senior employee is supported by some external courses important for the job e.g. Basic Food Hygiene or IT training.
For further information and advice go to your Regional Tourism Partnership (RTP) website and the relevant Sector Skill Council (see links). The software alliance in Wales have a number of courses on IT/Social media. See Links for further information.
Your local college may also be source of relevant training and information (see links).
The National Training Federation of Wales represents a number of private training providers and they also may be able to assist (see links).